Shipping policy

SHIPPING POLICY

Effective Date: May 1, 2026

Production Times

Production times vary by product category, order quantity, artwork requirements, production capacity, material availability, and other operational factors.

Typical production times are as follows:

• Promotional Products (table covers, banners, signs, flags, displays, and tents): typically 3–6 business days.

• Apparel and Uniforms: typically 10–12 business days.

Production times are estimates only and may vary depending on order complexity, material availability, production volume, artwork revisions, production capacity, and other factors.

Production timelines begin only after:

• Final artwork approval
• Full payment approval
• Receipt of all information required to complete the order

For purposes of this Policy, production shall be deemed to begin when an order is released internally for manufacturing, printing, cutting, sewing, fabrication, finishing, assembly, packaging, or any other production-related process, as determined by MyTableCovers.com.

Shipping Schedule

Orders generally ship on Fridays; however, shipping schedules may vary based on production requirements, carrier availability, holidays, customs processing, operational needs, and other factors.

Estimated ship dates are not guaranteed unless specifically confirmed in writing.

Any event date, tournament date, trade show date, in-hands date, delivery deadline, or customer-requested timeline shall be considered informational only unless expressly accepted and guaranteed by MyTableCovers.com in writing.

Shipping Methods

Orders will ship using the shipping method selected by the customer at checkout or otherwise agreed upon in writing.

Shipping transit times are estimates provided by the carrier and are not guaranteed by MyTableCovers.com.

Production time and shipping time are separate and should be considered independently when planning for events, deadlines, or delivery requirements.

Carrier Delays

MyTableCovers.com is not responsible for delays caused by:

• UPS
• FedEx
• USPS
• Freight carriers
• Customs agencies
• Weather events
• Labor disruptions
• Transportation interruptions
• Government actions
• Other events beyond our reasonable control

Once an order has been shipped and accepted by the carrier, delivery performance becomes the responsibility of the carrier.

Shipping delays, production delays, customs delays, carrier service interruptions, or other logistical delays shall not constitute grounds for cancellation, refund, chargeback, refusal of payment, or rejection of goods.

Missed Events and Consequential Damages

MyTableCovers.com shall not be responsible for missed events, lost profits, lost business opportunities, replacement purchases, sponsorship obligations, travel expenses, consequential damages, incidental damages, special damages, or other costs arising from production delays, shipping delays, delivery delays, or carrier service failures.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Additional fees incurred due to incorrect addresses, address corrections, rerouting requests, refused shipments, returned packages, reshipments, storage fees, or other carrier-related charges shall be the responsibility of the customer.

Refusal of delivery, failure to accept delivery, abandonment of a shipment, or failure to retrieve a shipment shall not constitute cancellation of the order and shall not entitle the customer to a refund.

Lost or Damaged Shipments

Customers must notify MyTableCovers.com within thirty (30) days of the expected delivery date regarding lost shipments.

For damaged shipments, customers must provide photographs and details promptly upon receipt.

MyTableCovers.com reserves the right to initiate and complete a carrier investigation before issuing a replacement, credit, refund, or other remedy.

International Shipments

International shipments may be subject to customs inspections, duties, taxes, brokerage fees, VAT, GST, import fees, and other government-imposed charges.

Unless otherwise agreed in writing, such charges are the responsibility of the recipient.

Customs inspections, customs holds, and clearance procedures are outside the control of MyTableCovers.com and may result in delays.

Force Majeure

MyTableCovers.com shall not be liable for delays or failures caused by events beyond its reasonable control, including but not limited to natural disasters, severe weather, labor disputes, transportation interruptions, supplier delays, material shortages, customs inspections, government actions, utility outages, pandemics, cyberattacks, acts of war, terrorism, civil unrest, or other force majeure events.

Limitation of Liability

To the maximum extent permitted by applicable law, MyTableCovers.com's total liability arising from shipping, transportation, delivery, logistics-related claims, or shipping service failures shall not exceed the amount actually paid by the customer for the applicable shipping charges.

Under no circumstances shall MyTableCovers.com be liable for indirect, incidental, consequential, special, exemplary, punitive, or lost-profit damages arising from shipping, transportation, delivery, customs processing, or carrier performance.

Policy Acceptance

By placing an order, submitting artwork, approving a proof, making payment, accepting delivery of a product, or otherwise using our services, you acknowledge, understand, and agree to this Shipping Policy.

This Shipping Policy shall be incorporated by reference into and governed in conjunction with our Terms of Service and Refund, Return & Shipping Policy.