Refund policy
REFUND, RETURN & SHIPPING POLICY
Effective Date: May 24, 2026
ALL SALES ARE FINAL
All sales are final.
Except as expressly provided in this Policy for a confirmed manufacturing defect, production error, or order error attributable to MyTableCovers.com, products are not eligible for return, exchange, or refund.
This Final Sale Policy applies to all products sold by MyTableCovers.com, including custom-printed, personalized, made-to-order, and customer-specific products, as well as non-custom products such as frames, hardware, accessories, replacement parts, and components.
This Policy applies to both business-to-business (B2B) and business-to-consumer (B2C) transactions, including purchases made online and orders placed through a quote, invoice, purchase order, or sales representative.
Any claim involving an alleged manufacturing defect, production error, or order error is subject to the inspection, documentation, notification, and claim requirements set forth in this Policy.
Small Order Fee (1–3 pcs)
We have no minimum order requirements. However, orders of one (1) to three (3) pieces may include a 20% fee to cover additional setup and production costs.
Pricing Errors
MyTableCovers.com reserves the right to cancel, refuse, correct, or modify any order containing pricing errors, typographical errors, calculation errors, incorrect product information, unauthorized discounts, system errors, or promotional errors, whether identified before or after order placement.
In the event of a pricing or product information error, the customer will be notified and given the opportunity to approve the corrected information before the order proceeds.
Cancellations
Orders may be canceled only if requested in writing before production begins.
For purposes of this Policy, production shall be deemed to begin when an order is released internally for manufacturing, printing, cutting, sewing, fabrication, finishing, assembly, packaging, or any other production-related process, as determined by MyTableCovers.com.
Once an order is in production, it cannot be canceled.
Production timelines begin only after artwork approval, payment approval, and receipt of all information necessary to complete the order.
Delays in production schedules, material availability, supplier performance, shipping transit, customs processing, carrier operations, production capacity, force majeure events, or other circumstances shall not constitute grounds for cancellation, refund, chargeback, refusal of payment, or rejection of custom-manufactured goods.
Any event date, tournament date, trade show date, in-hands date, delivery deadline, or other requested timeline provided by the customer shall be considered informational only unless expressly accepted and guaranteed by MyTableCovers.com in writing.
Rush production services and expedited shipping methods are intended to accelerate production or transit times but do not guarantee delivery by a specific date un